Job Description

Job Description

Job Description

Audiology Clerk

Texas Ear Clinic is a busy neurotology practice located in Fort Worth, Texas.

This position is a part-time clerical position (16 hours/2 days a week) and will have some flexibility to be able to adapt to changing semester schedules.

General job duties include but are not limited to:

• Complete tasks assigned in CounselEar and/or NextGen which may include ordering devices, sending repairs, and returning phone calls as needed.
• Scan documents and put in the patient's chart.
• Check voicemail messages and return calls as needed, send tasks for the Audiologist to complete, or email the front desk to schedule appointments.
• Call patients to confirm appointments for VNG’s and HAE’s
• Verify insurance benefits for hearing aids and ensure information is in CounselEar.
• Communicate with reps and manufacturers as needed.
• Prepare necessary documents for appointments (i.e., hearing aid agreement, etc.)
• Fill in patient demographic information and audio chart for Part B forms and leave for the Audiologist to complete and sign.
• Process repairs by entering necessary information in CounselEar, boxing, preparing shipping labels, and placing at the front desk to be shipped.
• Unbox packages when they arrive and process through CounselEar.
• Ensure devices are charged before appointments and all necessary paperwork is with them.
• Perform clean and checks on hearing aids as needed (no direct patient contact, devices are left at the front desk and patients will pick up at the front desk).
• Maintain audiology supplies in an organized manner.
• Order supplies as needed.

If interested in the position, please contact:

Patricia Parages

pparages@txhealthcare.com

Phone: 832.472.5908

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