Job Description

PJ's Coffee Store Manager Position

PJ's Coffee of New Orleans is opening a new location in Houston and we are looking for a Store Manager to join our team. PJ's brings the life, style, and culture of New Orleans to each of its stores.

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ's Coffee. We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. The barista is responsible for the reputation and integrity of the PJ's brand and of the specific store in which they are employed. Ultimately, you'll ensure an excellent drinking experience for our guests. We are located at 9221 Long Point Rd., Houston, TX 77004. Please note, location will open in Q1 2023.

More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.

Responsibilities

• Exude impeccable customer service qualities, product knowledge, and encouraging safe work practices, while demonstrating a commitment to the core values and principles of PJ's Coffee. Consistent professional, kind, and positive interaction with customers and fellow staff members.
• Accurately operate a register/POS and handle cash and credit card transactions.
• Take customer orders while paying attention to details and prepare hot/cold drinks and food items in accordance with requests.
• Works to maintain good customer relations and speedy delivery of all beverages and food items.
• Learn and memorize recipes and processes.
• Check if brewing equipment operates properly and report any maintenance needs.
• Maintain cleanliness and organization of store including work area, equipment, and restrooms.
• Comply with health and safety guidelines.
• Complete periodic online training.

Must Haves

• 18 years of age or older.
• Previous work experience as a Barista or Waiter/Waitress, including hands-on experience with brewing equipment.
• Previous cash handling experience preferred.
• Punctual and reliable transportation.
• Excellent communication and interpersonal skills with the ability to work in a fast-paced environment.
• Can pick up on new tasks quickly and can carry out oral and written instructions as well as request clarification when needed.
• Open availability and can work flexible schedules including nights, weekends, and holidays.
• Team player with a strong desire to make our customers happy and to provide excellent service.
• Current Food Handler's Certificate/ServSafe or must obtain one within one week of hire.
• Knowledge of sanitation regulations.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. Be able to lift, push, and pull items up to 50 lbs.
• High school diploma; relevant training is a plus.

Benefits

• Compensation is $10.00/hour plus tips.
• PTO available after 6 months of employment.
• Discounts on purchases during shift.

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