As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads. As part of a fast-paced 24/7 operation, you'll have the rewarding opportunity to deliver a totally satisfying member experience by ensuring members are heard, understood, and given the immediate attention they deserve. To empower you in this crucial role, we provide comprehensive training, equipping you with the knowledge needed to deliver legendary service.
Starting Pay: $18.85/hour, with a scheduled pay increase after 6 months
Weekend Shift Differential: earn an additional 10% = $20.74 per hour
Bilingual Fluency: receive an additional $1.00/hour for English/Spanish fluency (assessment provided)
Tenure-Based Growth: scheduled pay increases up to $2.25 between 618 months, based on tenure and maintaining good standing
Monthly Incentive Program: additional earning potential after 6 months, tied to performance and tenure
Advancement Opportunities
What You Will Do:
Work-From-Home Requirements:
What You Will Need:
Remarkable benefits: Health coverage for medical, dental, vision 401(K) saving plan with company match AND Pension Tuition assistance PTO for community volunteer programs Wellness program Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
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