Summary: The Pharmacy Technician Fulfillment provides assistance in the preparation and distribution of drug products. The Technician is responsible for preparing the prescription medications via use of the fulfillment system. Job Responsibilities: Process prescription exceptions which may include: resolving claim rejects and member and physician outreach. Enter member demographics and prescription information into the data processing system. Research and resolve rejected insurance billing issues and/or escalated member issues. Escalate questions regarding prescription to a Pharmacist for interpretation or provide direction on processing. Assist with inbound and/or outbound patient or physician calls. Other duties as assigned. Skills: Education/Experience: High School diploma. 2-4 years of Pharmacy Technician experience. Current Pharmacy Registration and Certification as required by state of operation. Basic computer skills. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." Education/Experience: High school diploma or equivalent. 2+ years of pharmacy technician or medical office (i.e. biller, coder, office assistance, or prior authorization/certification) experience. Familiarity with drugs commonly used to treat chronic/debilitating illnesses. License/Certification: Pharmacy Technician Certification preferred Foundation Care: Licenses/Certifications: Current Missouri Pharmacy Technician license OR the ability to obtain one within 30 days of hire cariaHealth: State pharmacy technician license(s) relative to where the employee and assigned pharmacy are located (exception being NY where a pharmacy technician license is not required). License is required upon hire. Interact with various departments to provide accurately dispensed prescriptions on a timely basis Work under direct supervision of a pharmacist Locate correct medication and strength to complete picking of order. Prepare, count, label, and package pharmaceuticals for Pharmacist approval Purchase, receive and coordinate inventory Maintain and update inventory recap report Retrieve discontinued or expired medications from stock; discard or return to stock as appropriate; complete corresponding documentation Maintain prescription logs ccurately calibrate equipment and document calibration according to policy ssist with the maintenance of pharmacy temperature and cleaning logs and documents maintenance Comply with safety, quality assurance, accreditation, legal, state, and federal regulatory requirements Performs other duties as assigned Complies with all policies and standards Story Behind the Need - Business Group & Key Projects Health plan or business unit Team culture Surrounding team & key projects Purpose of this team Reason for the request Motivators for this need ny additional upcoming hiring needs? Order Entry Good Team work and open communication Type prescriptions while verifying rules for the state We type prescriptions into the system sent over from the doctor's office New business and new system coming New technology adoption Typical Day in the Role Daily schedule & OT expectations Typical task breakdown and rhythm Interaction level with team Work environment description
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