Job Description

Role

A strong background in the data center construction and modularization sector is preferred allowing you to leverage industry expertise to address customer needs, guide technical discussions, and ensure alignment with best practices.

The Sales Engineer role partners closely with Account Executives and Customer Success Managers to understand customer goals, deliver tailored demos, and ensure smooth handoffs to implementation while addressing technical and business concerns. The position requires strong communication skills, SaaS pre-sales experience, and the ability to engage enterprise customers through discovery sessions, workshops, and proof-of-concept engagements.

About Cumulus

Cumulus is a Quality Management System (QMS) that ensures critical construction and maintenance activities are done right the first time, every time. By integrating AI-powered workflows and connected IoT devices, the Cumulus QMS improves the productivity and quality of critical work, such as bolt tightening, welding, and pressure testing.

To date, Cumulus has been used to manage over 7,000,0000 work completions across industries such as energy, construction, manufacturing, semiconductors, data centers, transportation, chemicals, renewables, and more. In addition to improving safety and sustainability, our technology also has been proven to reduce costs for quality control and data review by over 60%.

Cumuluss transformative technology has been widely recognized in the industry, including the following awards and honors:

• 2023 BuiltWorlds Americas Summit Demo Day Winner for Cumulus AI
• 2022 BuiltWorlds Maverick Awards winner for Cumulus CEO Matthew Kleiman
• 2021 BuiltWorlds Smart Jobsites 50 Leader List
• 2020 IoT Breakthrough IoT Startup of the Year award
• 2019 CNBC Upstart 100 list

Cumulus is headquartered in Newton, Massachusetts, with additional offices in Houston, Texas, and Kuala Lumpur, Malaysia, and serves customers across the globe.

Sales Collaboration

• Partner with Account Executives to understand customer goals, identify solution fit, and accelerate deal closure.
• Collaborate with Customer Success Managers to support adoption, expansion, and upsell opportunities.
• Learn each customers business model, workflows, and pain points to tailor solution positioning.
• Address customer concerns regarding usability, scalability, and ROI (with support from technical specialists where required).
• Capture customer requirements and ensure a smooth handoff to Implementation / Professional Services.
• Respond to RFPs/RFQs, security questionnaires, and lead response to technical inquiries (architecture, REST API framework and integration, etc.).

Product Demonstrations & Value Storytelling

• Deliver engaging, tailored demos that highlight business outcomes, value, and ease of use.
• Lead discovery sessions and workshops to align product capabilities with customer challenges.
• Support proof-of-concept engagements by coordinating resources and ensuring measurable impact.
• Work cross-functionally with Product, Marketing, and Commercial teams to refine messaging and customer-facing materials.
• Facilitate internal software review sessions with Product, Commercial and Marketing teams.

Requirements

• 35+ years of experience in SaaS pre-sales, solution consulting, customer success, or consultative sales.
• Strong ability to communicate complex concepts in clear, customer-focused language.
• Experience engaging with enterprise customers and managing multiple stakeholders.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and presentation/demonstration platforms.
• Comfort leading customer meetings, workshops, and product demos both virtually and onsite.
• Willingness to travel up to ~3040%(domestically and internationally)for short term customer engagements and events.
• Quick learner with curiosity for SaaS solutions and innovation.
• Proficiency in CRM tools (e.g., HubSpot) and customer success platforms (e.g. Rocketlane, Zendesk, etc.).

Location

• Hybrid role with preference given to candidates in Houston. Cumulus Houston office is located at 9821 Whithorn Dr, Houston, TX 77095.

Benefits:

• Competitive salaries and sales commissions.
• Participation in our equity incentive plan.
• Unlimited paid time off.
• Commuter benefits for public transportation.
• Health and dental insurance.
• Flexible Spending Account.
• Retirement benefits account.

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