Job Description
Dental Practice Manager
Advanced Endodontics | Louisville, KY
Salary: $90,000 - $95,000, based on experience
Benefits: Dental, PTO, Bonus Structure, Continuing Education
Advanced Endodontics, a progressive, high quality, patient-centric, dental specialty office in Louisville, KY, has an immediate need for a dynamic and motivated professional to perform the vital function of Practice Manager to support and cultivate our well-established and thriving practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Office Management:
· Uphold the organization’s commitment to patient care by serving as the main point of contact for staff, fostering a collaborative environment and ensuring the consistent delivery of exceptional patient care.
· Execute strong business and financial acumen with competent management of all bookkeeping/accounting functions to include A/P, A/R, billing, bank reconciliation, and thorough financial statement preparation.
· Facilitate appropriate systems and integration of systems.
· Communication with team leaders at referral offices.
· Assist in answering incoming calls, receive messages, schedule appointments and route calls accordingly.
· Responsible for overseeing the generation of quotes and insurance verification.
· Act as the purchasing agent in the areas of vendor research, bid requests, review, and practice improvements.
· Responsible for the day-to-day operations, ensuring facilities meet or exceed the practice image.
· Oversight of office and employee HIPAA compliance.
Executive Support:
· Provide administrative support to the owners, including calendar management, composing, and preparing correspondence, and preparing reports.
· Oversee meeting scheduling for office staff.
Human Resources:
· Administer various human resource plans and procedures for all company personnel.
· Recommend new approaches, policies, and procedures to effect continual improvements in workplace culture.
· Ensure patient-focused company culture by offering continuous feedback, support, and coaching.
· Collaborate with owner on recruitment and retention initiatives.
· Develop and administer formal employee review and improvement plan.
· Other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
· Proficient in Microsoft Office suite of products.
· Organized self-starter and motivated problem solver.
· Critical thinking skills for problem solving.
· Demonstrated leadership with forward visionary thinking.
· Demonstrate standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction.
· Clear and effective communication skills (both written and verbal).
· Superior attention to detail and ability to consistently demonstrate a high level of quality in their work.
· Exceptional customer service skills and strong interpersonal skills.
· Team player with the ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
· Experience in an HR-related role.
· Expert knowledge of HIPAA rules, regulations, and compliance.
· Ability to work more than 40 hours a week, on occasion, to meet the needs of the practice.
EDUCATION AND EXPERIENCE:
· Bachelor’s degree in Business Administration or Healthcare Management.
· 5+ years in a Medical or Dental Office Manager role (required).
Company Description*REO Consulting is the recruitment partner of the hiring organization.
*REO Consulting is the recruitment partner of the hiring organization.
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