Job Description

Job Description

Job Description

Location: Black Butte Ranch, Central Oregon
Compensation: $55,000–$73,000 annually + full benefits (medical, dental, 401k, resort perks)

About the Role
Black Butte Ranch Resort is seeking a Sr. Housekeeping & Rental Services Manager to lead our housekeeping and rental operations. This position oversees housekeeping staff, rental home maintenance and inspections, inventory management, guest services, and private owner cleaning programs. The ideal candidate is a strong leader with hospitality experience who can balance daily operations, staff development, and guest satisfaction.

Key Responsibilities

• Lead and manage a team of up to 40 housekeeping staff, ensuring high standards of cleanliness and service
• Oversee all rental property operations, including inspections, preventative maintenance, annual deep cleans, and inventory Maintain accurate records, budgets, payroll, and vendor communications
• Ensure timely and professional communication with homeowners, guests, and the Welcome Center
• Support revenue growth through owner services and housekeeping sales initiatives
• Promote training, safety standards, and compliance across the department

Qualifications

• 3–5 years of housekeeping and supervisory experience in a hospitality or resort setting
• Strong leadership, communication, and problem-solving skills
• Bilingual English/Spanish preferred
• Ability to manage budgets, payroll, and scheduling in a fast-paced environment
• Comfortable working weekends, holidays, and flexible schedules as needed
• Must be able to lift up to 50 lbs and work in varied conditions

Perks & Benefits

• Competitive salary with full medical, dental, vision, and 401k
• Use of resort amenities, discounts, and employee events
• Opportunities for recognition and growth within a premier Central Oregon destination

Additional Info
This is an on-site role at Black Butte Ranch (not remote). Relocation assistance is not provided.

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