Job Description
Patient Experience Representative – Remote ($21/hour)
$21/hour | Fully Remote | Full-Time
About myLaurelmyLaurel is the leader in home-based acute care, providing hospital-level treatment directly in patients’ homes. Our programs — Rapid Advanced Care, Acute Care at Home, and Recovery at Home — help frail, elderly, and complex patients avoid unnecessary ER visits, hospital stays, and post-acute complications.
We combine telehealth physicians, in-home paramedics, and RN care managers to create a safer, more compassionate alternative to traditional care — dramatically improving patient and caregiver experiences.
The RoleAs a Patient Experience Representative, you’ll be one of the first voices our patients hear. You’ll guide patients and caregivers through scheduling, support, and follow-up — delivering exceptional patient experiences with empathy and professionalism.
 Pay: $21/hour 
 Type: Full-Time | Remote 
 Shift  :  Mon/Tues/Fri/Sat/Sun:  1130am to 8pm EST 
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Keywords for visibility: Remote Customer Service • Work From Home • Healthcare Call Center • Patient Coordinator • Medical Scheduler • Telehealth Support • Customer Experience • Virtual Healthcare Jobs • Remote Healthcare Support • Call Center Representative
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