Job Description

Job Description

Job Description

Job Summary

We are seeking a Medical Secretary/Patient Registrar to join our team! In this position you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities 

• Greet patients who walk through the door
• Ascertain their needs and get them checked in
• Pull their medical records, or take a new patient history
• Verify insurance eligibility, obtain authorizations, and collect co-pays/balances
• Maintain patient confidentiality and adhere to HIPPA regulations
• Answer the phone and schedule appointments or answer patient questions, direct inquires to the appropriate staff
• Maintain the waiting area in a clean and welcoming condition
• Maintain comprehensive medical records, as needed

Qualifications

• Strong customer service skills
• Excellent organizational skills
• Attention to detail
• Familiarity with basic computer programs, such as the Microsoft Office suite
• Previous office experience desired

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