Job Description
Salary:
Hours:
Position Overview:
The QA Tester Investigation & Triage will play a critical role in manually identifying, diagnosing, and escalating BestRx-related issues that impact pharmacy operations and automation flows. This role is ideal for Certified Pharmacy Technicians (CPhT) who understand prescription workflows and are skilled in root cause analysis, reporting, and cross-functional communication.
This specialist will monitor for data mismatches, intake failures, and script processing issues. They will differentiate whether problems originate from internal workflows or external platforms (such as BestRx), and triage them to the appropriate teams for resolution.
Key Responsibilities:
Manual QA & Root Cause Identification
Documentation & Reporting
Issue Escalation & Triage
Process Improvement Support
Qualifications:
Our Offer To Ensure You Choose Gifthealth
Gifthealth is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in transforming healthcare and building the teams that make it happen. Apply today!
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