RN-Call Center Job at SSM Health, Saint Louis, MO

V0FzeElNT1ZGdjhlU0tXQkRsSmJYQXRSUnc9PQ==
  • SSM Health
  • Saint Louis, MO

Job Description

It's more than a career, it's a calling. MO-SSM Health 7980 Clayton RD

Worker Type:

Regular

Job Summary:

Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. May be responsible for emergency telephone management of poisoning exposures and questions handled for an entire state.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Staffs a telephone service line while acting collaboratively with staff, other health care providers and lay callers.
  • Obtains and documents a complete and accurate history. Provides a calm, reassuring and intelligent interaction with the public and health care professionals.
  • Uses computer for live data collection and documentation, online resources for information gathering, and communication with caller through phone system.
  • Manages beneficial relationships with individuals and departments inside and outside of the ministry structure.
  • Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines.
  • May guide treatment advice for both the public and health care providers.
  • May utilize advanced technology with live chat and texting to assist callers with poison information or exposures.
  • May acquire knowledge of toxicological resources that are helpful in managing poison cases.
  • May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

EDUCATION

  • Graduate of accredited school of nursing or education equivalency for licensing

EXPERIENCE

  • Three years' registered nurse experience with insight in medical/surgical, pediatric or maternal/child health


PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

 
State of Work Location: Illinois 

  • Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) 


State of Work Location: Missouri 

  • Registered Nurse (RN) Issued by Compact State
  • Or 
  • Registered Nurse (RN) - Missouri Division of Professional Registration 

 
State of Work Location: Oklahoma 

  • Registered Nurse (RN) Issued by Compact State
  • Or 
  • Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) 


State of Work Location: Wisconsin 

  • Registered Nurse (RN) Issued by Compact State
  • Or 
  • Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services

Work Shift:

Evening Shift (United States of America)

Job Type:

Employee

Department:

8254000010 Poison Control

Scheduled Weekly Hours:

20

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more.

Job Tags

Hourly pay, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Bay Area Legal Services

Attorney Job at Bay Area Legal Services

 ...Our firm includes over 160 dedicated staff members comprised of attorneys, paralegals, and support staff who work to carry out our...  ...vision daily. Position Title : Staff Attorney (Fellow: Part-time, Temporary)-Hybrid or Fully Remote, to be determined by Team Leader... 

Insight Global

Certified Occupational Therapy Assistant Job at Insight Global

 ...clinical programs that support occupational therapy goals for students K-8th grade with autism and related disabilities.REQUIRED...  ...including those with disabilities. Comfortable operating in a work from home environmentNICE TO HAVE SKILLS AND EXPERIENCE Experience... 

myDermRecruiter

Medical Assistant - Dermatology Clinic (Tampa, FL) Job at myDermRecruiter

 ...Medical Assistant Academic Alliance in Dermatology is seeking a full-time Medical Assistant to support our providers in our South Tampa office. This is a hands-on role assisting with patient care, procedures, and clinical operations in a fast-paced dermatology setting... 

Banner Health

Registered Nurse RN PCU Neuro Registry Banner Boswell Job at Banner Health

 ...Primary City/State: Sun City, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Night Job Category...  ...(BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities... 

Felina Lingerie

E Commerce Digital Marketing Manager Job at Felina Lingerie

 ...Job Description Job Title: E-commerce and Digital Marketing Manager Industry: Apparel / Fashion Reports to: VP of E-commerce Location: Chatsworth, CA Employment Type: Full-Time/On Site Salary Range: $90-$120k Job Summary We are seeking a dynamic and...