RN - Nurse Advice Call Center Job at Providence Health and Services, Santa Ana, CA

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  • Providence Health and Services
  • Santa Ana, CA

Job Description

RN - Nurse Advice Call Center at Providence Health and Services summary:

This role is for a California-licensed Registered Nurse to provide healthcare advice and triage calls in a nurse advice call center setting. The nurse assesses patient needs, offers healthcare options, and facilitates referrals while educating callers on health risks and wellness. The position requires onsite training in Brea, CA, with flexible part-time or full-time shifts available and a focus on compassionate, patient-centered care.

Description

This position will required you to work onsite in Brea, CA during training. Candidates must be willing and able to work onsite for AT LEAST 12 weeks, during the training period.

Candidates must reside within commuting distance to Brea, CA and have a active California RN license!

This posting is not for a specific job vacancy. It serves to establish a place for current or future interested applicants to apply for Advice RN at Providence Medical Foundation in Brea, CA. We may not have openings for each of these categories today, but the organization offers on-call, part time and full-time opportunities for day, evening, night, or variable shifts.

Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources. In addition, this position will be responsible for educating the caller regarding immediate health care advice, possible health related risks, as well as wellness/prevention behaviors and opportunities.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • Graduate of an accredited school of nursing.
  • Upon hire: California Registered Nurse License
  • Case management or acute care experience in a healthcare setting; 2 years preferred.
  • 2 years acute or ambulatory nursing experience; 7 years preferred.

Preferred Qualifications:

  • Bachelor’s Degree in Nursing or related field.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 398046

Company: Providence Jobs

Job Category: Clinical Administration

Job Function: Clinical Support

Job Schedule: Part time

Job Shift: Multiple shifts available

Career Track: Nursing

Department: 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES

Address: CA Brea 2767 E Imperial Hwy

Work Location: Heritage Shared Svcs-E Imperial Hwy Brea

Workplace Type: On-site

Pay Range: $47.33 - $73.48

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Healthcare, Keywords:Call Center Nurse, Location:Santa Ana, CA-92702

Keywords:

Registered Nurse, Nurse Advice Call Center, Telephonic Nursing, Healthcare Triage, Patient Education, Healthcare Referral, California RN License, Acute Care Nursing, Ambulatory Nursing, Clinical Support

Job Tags

Full time, Part time, Local area, Immediate start, Flexible hours, Shift work, Night shift, Afternoon shift,

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