Job Description

Essential Functions: Provide a safe exercise environment, extend leadership to wellness activities, provide variety and make exercise fun. Know and follow all emergency procedures. Emphasize safety and proper technique. Participate in program meetings and workshops as scheduled. Assist with special events as scheduled including the Annual Campaign and other fundraising events. Understand, discuss and promote all YMCA programs. Maintain clean and safe work environment. Carry out all tasks as assigned by supervisor. YMCA Competencies (Leader): Mission Advancement: Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Qualifications: Must be at least 18 years of age. Relationship Skills: friendly, outgoing, creative, flexible, team player. Communication Skills: efficient verbal and written skills, polite telephone etiquette, listening skills. Member Service Skills: problem solver, sales experience, ability to effectively relate to diverse groups of people from all social and economic segments of the community. Certifications: CPR/AED, First Aid, New Staff Member Orientation (NSMO) within 90 days of hire. Experience and/or education in the wellness field is preferred. Physical Demands: Must be able to perform or adequately explain the workout of the individual class/program. Safe form and proper execution is a must! Must be able to communicate clearly and verbally to groups of varied age, size and ability. May be required to perform frequent amounts of but not limited to: bending, sitting, standing, reaching, kneeling, lifting and moving objects/equipment. Performance Objectives: Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Build relationships with members, program participants, and community partners; helps members connect with one another and the YMCA. Teach and role model our mission and vision.

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