Job Description

Communications Client Account Professional

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

Communications Client Account Professional

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Posting Details

Posting Details Posting Number S14016P Working Title Communications Client Account Professional Department Franklin-Deans Office Admin About the University of Georgia Since our founding in 1785, the University of Georgia has operated as Georgias oldest, most comprehensive, and most diversified institution of higher education ( . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The Universitys main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The Universitys enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. About the College/Unit/Department Franklin College of Arts and Sciences is the heart of the University of Georgias learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information The normal work day is 8:30 AM until 5:30 PM Monday through Friday. However, this role requires some night and weekend duties in fulfillment of the responsibilities of the position. The position is an exempt position and not eligible for overtime or comp time based on the Fair Labor Standards Act ( FLSA ). Advertised Salary Commensurate with Experience Posting Date 08/15/2025 Open until filled Yes Closing Date Proposed Starting Date 09/08/2025 Special Instructions to Applicants Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu ). USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Position Information Classification Title Marketing/Public Relations Professional FLSA Exempt FTE 1.0 Minimum Qualifications Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications

• Strong project management, interpersonal communications and leadership skills.
• Degree in Marketing, Journalism, or related field with 5+ years of relevant experience
• Agency and/or Higher education experience preferred
• Experience managing vendors agencies preferred
• Experience with marketing platforms/technologies InDesign, Asana, Hootsuite, Meltwater, etc.

Position Summary This position will be responsible for developing strategic marketing plans and marketing materials for a portfolio of clients and manage the successful execution of the campaigns and elements as well as providing department expertise in selected area that could include writing, graphics, website, data, project management, etc. Knowledge, Skills, Abilities and/or Competencies

• Proven success in developing and implementing comprehensive marketing campaigns, with a solid background in marketing from an agency or large, complex organization
• Ability to write and edit effectively for a range of audiences and communication products stories, scripts, social platforms, website, etc.
• Strong customer service mindset and interpersonal communications skills
• Success in elevating brand profiles and creating compelling content social, graphics, photos, videos, etc.
• Area of expertise to support the departments overall efforts writing, graphics, website, SEO , project management, data analytics, etc.
• Proven ability to monitor and respond to trends that affect an organizations strategic vision.
• Excellent proofreading and editing skills, with a thorough understanding of multimedia design principles
• Experience using AI in support of marketing efforts
• Experience using metrics and data to evaluate and guide marketing efforts
• Creative, strategic, and analytical thinker with keen attention to detail with project management skills
• Outstanding interpersonal skills, cultural sensitivity, and the ability to collaborate effectively with a variety of groups, including students, staff, alumni, faculty and administrators
• Highly self-driven with excellent problem-solving and time management capabilities.
• Ability to thrive under tight deadlines while managing multiple tasks simultaneously
• Effective team player in fast-paced environments

Physical Demands

• Sit or stand long periods of time
• Some evening and weekend requirements
• Lift up to 50 lbs.
• Occasional travel

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities Duties/Responsibilities Client Communications, Marketing Strategy and Implementation
This is a hands-on position that will develop marketing materials/deliverables needed for campaign execution including but not limited to stories, social, graphics, brochures, digital, social, branded merchandise, video, photos, proposals, etc. Identify available resources for new projects, establish workflow upon project intake, and build project workflows in project management system while optimizing system processes.

• Collaborates with the website team to develop content and optimize the performance of portfolio.
• Coordinate video and photo shoots to produce photographs and video media used in marketing efforts for portfolio.
• Assist in managing relationships with external vendors and marketing agencies.
• Develop an operational calendar for events, activities, etc., identifying both new and recurring marketing activities critical to the departments and the colleges long-term growth.
• Serve as point-of-contact for clients in portfolio.
• Communicate with client withing portfolio to explore marketing needs, research and assess campaign options, set strategy and document plans, and manage client expectations.
• Establish a framework to best articulate the clients unique brand and positioning language and ensure that project deliverables are in strategic alignment with client and the colleges goals.
• Set budgets and timelines for projects.
• Ongoing communications with clients throughout project duration, building and maintaining relationships via effective communication and delivering projects as expected.

Percentage of time 60 Duties/Responsibilities Departmental Support

• Provide support, based on individual skill-set and department priorities for marketing efforts and programs as needed to support the Marketing and Communications Department and the overall needs of the Franklin College of Arts and Sciences. This could include but is not limited to writing, editing, graphics, social, website, project management, etc.

Percentage of time 20 Duties/Responsibilities Project Management

• Oversee and ensure active projects are proceeding as expected throughout project lifecycle.
• Use project management system to input and track efforts/projects and maintain dashboard for clients.
• Balance priority of all projects based on alignment with Franklin Colleges goals and objectives while adhering to USG policies.
• Provide regular reporting on marketing efforts with a focus on ROI and routinely review reports to optimize campaign performance.

Percentage of time 15 Duties/Responsibilities Other Duties as Assigned

• Adherence to all University of Georgia and Franklin College of Arts and Science administrative and fiscal policies and procedures and will perform other duties as assigned.

Percentage of time 5

Contact Information

Recruitment Contact Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name Susan Ambrosetti Recruitment Contact Email susan.ambrosetti@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents
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Job Tags

Full time, Part time, Work at office, Night shift, Weekend work, Afternoon shift, Monday to Friday,

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