Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Senior Trust Officer Our client is looking for an experienced Trust Officer that will join their growing team. You will manage and administer client relationships. You will work with many types of trusts and their core comes from multi-generational transfer of...
DescriptionSummary:Transports patients to their inpatient bed and/or to and from other areas such as admitting, surgery, therapy or radiology in a safe and timely manner. Retrieves medical records, lab results, supplies and medications as required. Prioritizes duties...
Full job descriptionExperience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industrys most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging...
...IDR is excited to announce an opportunity for a talented HRIS Analyst to join our esteemed client's team in Greensboro, NC . This role is perfect for a professional with a deep understanding of HR systems and a knack for data-driven decision making. If you are passionate...
...summary: The Machinist operates and sets up various manual and CNC machines including mills, lathes, grinders, and drill presses to produce... ..., and machining a variety of metals in a climate-controlled shop. Flowserve is a world-leading manufacturer and aftermarket...